THE NEED FOR SPEED

Iowa Orthodontic Solutions runs like a well-oiled machine. Once a patient walks through the door, they are checked-in and seated in a dental chair before they ever finish that Jennifer Aniston article in Us Weekly.

But the practice’s worst nightmares were lurking in the depths of their servers. They knew their system was past its prime, but it’s hard to worry about aging technology when more important things need your attention—like your patients.

To consistently deliver quick and friendly service, Iowa Orthodontic Solutions needed a snappy new system, and one they could rely on.

WHAT THEY NEEDED

  • A faster system to reduce patient wait times

  • The ability to quickly share files across multiple locations (including X-ray images)

  • Backups of their patient information in case of accidental deletion

Before the update, our servers were on the older side. We needed a solution that made running our practice more efficient.
— Nathan M. Hull, DDS, MS

THE SOLUTION

Before ever replacing a single computer in the Iowa Orthodontic Solutions’ office, Grand Consulting met with Dr. Hull to identify his biggest concerns and pain points. Once we had a complete understanding of his needs, we proposed a revamp of their entire server infrastructure.

With this improved setup, we could safely secure their data, back it up, and restore it quickly if anything unexpected ever happened.

With a faster and more stable system, they never have to worry about patients waiting on slow or offline computers. They can also send large X-ray files to other offices faster than it takes for novocaine to set in.

Grand Consulting is very knowledgeable in what they provide. They know how to spearhead solutions to get results quickly...I would highly recommend them as an I.T. company.
— Nathan M. Hull, DDS, MS

THE RESULT

On a Sunday afternoon, Grand Consulting received a worried call from Dr. Hull. He had accidentally deleted some important files and was concerned they were gone forever. Because of the upgrades put into place by Grand Consulting, we were able to access their latest backup and restore all of Dr. Hull’s files within mere minutes.

 

ABOUT THIS CLIENT

Iowa Orthodontic Solutions

CLIENT
Iowa Orthodontic Solutions

INDUSTRY
Dental

WEBSITE
http://www.iowasmile.com

LOCATIONS
Ankeny, Iowa
Carroll, Iowa
Des Moines, Iowa
Johnston, Iowa
Stuart, Iowa
Waukee, Iowa

SOLUTIONS PROVIDED
Servers
Workstations
Networking
Wifi
Internet routers
Phone system